Refund policy

<p>Last updated: September 2026</p><h2>30-day returns</h2><p>You have 30 days from the day your order arrives to request a return. To be accepted, the item must be unused, in the condition you received it, and in its original packaging.</p><p>To start a return, contact us through the Contact page with your order number. We will send you return instructions and a return address. Items sent back without requesting a return first cannot be accepted.</p><h2>Damaged, defective or wrong items</h2><p>Please check your order as soon as it arrives. If the item is damaged, defective or not what you ordered, send us photos within 7 days of delivery and we will replace it or refund you in full. You do not need to send the item back in that case.</p><h2>Return shipping</h2><p>If the return is due to a fault on our side, we cover the return cost. For change-of-mind returns, return shipping is at your expense.</p><h2>What we cannot accept</h2><p>We cannot accept returns on items that have been used, washed or damaged after delivery, on gift cards, or on items marked final sale.</p><h2>Cancelling an order</h2><p>Orders can be cancelled free of charge within 12 hours of being placed, before the parcel leaves the warehouse. After that the order is already in transit and must be handled as a return.</p><h2>Refunds</h2><p>Once we receive and inspect your return we will tell you whether it was approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may need additional time to post it.</p><h2>Contact</h2><p>Contact us through the Contact page on this store. We reply within 1 business day.</p>